Custom Packaging
Customize labels and inserts with your logo to build your brand
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Can I activate Packaging Inserts and/or Branded Labels at a product type level (e.g. Poster) or at a variant level (e.g. Museum-Quality Matte Paper Poster)?
You can select to activate Packaging Inserts and/or Branded Labels at a sales ch...
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Products available for Branded Labels and Packaging Inserts (SE)
Please note that this feature is exclusive to Gelato+ or Gelato+ Gold customers. ...
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Products available for Branded Labels and Packaging Inserts (DE)
Please note that this feature is exclusive to Gelato+ or Gelato+ Gold customers. ...
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Products available for Branded Labels and Packaging Inserts (UK)
Please note that this feature is exclusive to Gelato+ or Gelato+ Gold customers. ...
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Can I add or make changes to my Packaging Inserts and/or Branded Labels if the order is pending approval?
Important: Please note that this feature is exclusive to Gelato+ or Gelato+ Gold cu...
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Are Packaging Inserts and Branded Labels available for all products and regions?
Packaging Inserts and Branded Labels are available for some variants of Posters, Fr...
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Are Packaging Inserts and Branded Labels available for all dedicated Gelato integrations for the e-commerce platforms (Shopify, Etsy, WooCommerce, etc.)?
Important: Please note that this feature is exclusive to Gelato+ or Gelato+ Gold cu...
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Can I automatically add a gift message from Etsy, Shopify, or WooCommerce to my Packaging Insert?
Important: Please note that this feature is exclusive to Gelato+ or Gelato+ Gold cu...
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Can I print on both sides of the Packaging Insert?
Important: Please note that this feature is exclusive to Gelato+ or Gelato+ Gold cu...
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Can I add a QR code to my Packaging Insert?
Important: Please note that this feature is exclusive to Gelato+ or Gelato+ Gold cu...
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What if I do not have a company logo to create my Branded Label?
Important: Please note that this feature is exclusive to Gelato+ or Gelato+ Gold cu...
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Where in the package is the Branded Label placed?
Important: Please note that this feature is exclusive to Gelato+ or Gelato+ Gold cu...
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Can I have different Packaging Inserts and/or Branded Labels for different stores?
Important: Please note that this feature is exclusive to Gelato+ or Gelato+ Gold cu...
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Can I upload my design on Packaging Inserts and Branded Labels?
Important: Please note that this feature is exclusive to Gelato+ or Gelato+ Gold cu...
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Are Packaging Inserts or Branded Labels printed full color and edge-to-edge?
Important: Please note that this feature is exclusive to Gelato+ or Gelato+ Gold cu...
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Can I place a manual sample order of Packaging Inserts and/or Branded Labels before activating them in my store?
Important: Please note that this feature is exclusive to Gelato+ or Gelato+ Gold cu...
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How can Packaging Inserts and Branded Labels help me get more user-generated content (e.g. a customer tags your brand on Instagram when doing the unboxing)?
Important: Please note that this feature is exclusive to Gelato+ or Gelato+ Gold cu...
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Can I include multiple Packaging Inserts or multiple Branded Labels in the same order?
Important: Please note that this feature is exclusive to Gelato+ or Gelato+ Gold cu...
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What are the size and shape of Packaging Inserts and Branded Labels?
Important: Please note that this feature is exclusive to Gelato+ or Gelato+ Gold cu...
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Are there any content guidelines for Packaging inserts and/or Branded Labels?
Important: Please note that this feature is exclusive to Gelato+ or Gelato+ Gold cu...
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Are the Packaging Inserts and Branded Labels completely white-label (e.g. no reference to Gelato)?
Important: Please note that this feature is exclusive to Gelato+ or Gelato+ Gold cu...
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How do I name, edit, change, and deactivate my Packaging Inserts and/or Branded Labels?
Important: Please note that this feature is exclusive to Gelato+ or Gelato+ Gold cu...
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How do I set my Packaging Inserts and/or Branded Labels as default for all my sales channels?
In order to activate this feature, please follow the below steps. Click the Brandi...
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Can I add mockups to my store showing my Branded Labels and Packaging Inserts?
Please note that this feature is exclusive to Gelato+ or Gelato+ Gold customers. ...
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Can I add Packaging Inserts and Branded Labels to multi-item orders?
Important: Please note that this feature is exclusive to Gelato+ or Gelato+ Gold cu...
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What happens if an order contains a product that is eligible for Branded Labels and Packaging Inserts and a product that is not?
Important: Please note that this feature is exclusive to Gelato+ or Gelato+ Gold cu...
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How do I see if an order contains Packaging Inserts and/or Branded Labels?
Important: Please note that this feature is exclusive to Gelato+ or Gelato+ Gold cu...
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Do you offer custom or branded packaging?
Yes, we do! Please keep in mind, that the packaging inserts and br...
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Can I add promotional material or inserts (e.g. a thank you card) to each order?
Important: Please note that this feature is exclusive to Gelato+ or Gelato+ Gold cu...
