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How can we help?

  1. Gelato API
  2. Products & design
  3. Design

How we can help you?

Design

  • How do I know if the image I am uploading has the right resolution?
  • How can I convert the size of my design from centimeters/inches to pixels?
  • How do I create my design for a Desk Calendar?
  • How do I create my design for a Wall Calendar?
  • What is the maximum file size you can upload?
  • Do you offer templates for your calendars?
  • Why is my image blurry or pixelated?
  • What is DPI, resolution and actual print file size?
  • How can I save my design in Gelato?
  • What is the design editor?
  • Do you have any file requirements?
  • What are the design requirements for PDF uploads?
  • What does ‘bleed’ refer to when it comes to images and printing?
  • What types of binding do you offer?
  • What is the printable area for mugs?
  • How do I upload my design for a canvas?
  • How do I design a photo book?
  • In what format can I upload my files?
  • How should I design multipage brochures and notebooks?
  • How do I design a perfect bind brochure?
  • Do you offer templates for the formats you support?