Welcome to Gelato!
Getting Started Guide (Manual Orders)
Getting Started Guide (Shopify integration)
What hangers are a good fit for my poster size?
How can I order a framed poster?
What print products do you offer?
Where can I find product dimensions?
How can I check your product pricing?
How does the sign-up promotion work?
Can I claim back the VAT of my order?
Why do I get charged VAT on some orders and not others?
VAT on local printing and delivery within EU
Where do you print locally?
How quickly do you deliver?
How do I estimate the pricing for shipping?
Where can I find the flat rates for shipping?
How do I see where a specific product is being printed?
I receive an error message when I try to place an order. What should I do?
Email Notification from Gelato: Order  is on hold - Action required
Do you offer 24/7 customer support?
What is you return policy and quality guarantee?
How do I report a problem with my order?
How do I place a manual order via the Gelato Dashboard?
How do I check the order status in the Gelato Dashboard?
How do I check shipping method and tracking in the Gelato Dashboard?