WooCommerce
Connect your WooCommerce store with Gelato
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How can I import orders from WooCommerce?
You can easily transition your future orders and products to Gelato by using the Im...
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How do I add Gelato products to my WooCommerce store?
Adding Gelato products to WooCommerce You can add Gelato products to your WooCommer...
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How do I move my existing WooCommerce products to Gelato?
You can easily move your existing products in WooCommerce to be fulfilled via Gelat...
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How can I order customized designs through WooCommerce?
If you are selling products that require you to change the artwork before fulfillin...
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Can I add a new variation to an existing product in WooCommerce?
Yes, you can add a new variation to an already published product on your WooCommerc...
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How can I delete Gelato products from my Woocommerce store?
To remove products added from Gelato to your store, you first need to delete the pr...
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How do I set up shipping for WooCommerce?
Set up Flat Rate Shipping for WooCommerce Please ensure that the Gelato plugin is...
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How do I automatically apply Gelato live shipping prices to my WooCommerce store?
You can activate live shipping prices in WooCommerce, by going to WooCommerce -> Se...
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Do you support Wordpress multisite?
Yes! From April 12th, 2023 we've updated our Woocommerce integration plugin and mad...
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How Can I Move My WooCommerce Products To Gelato In Bulk?
Are you looking to move to Gelato and have hundreds or thousands of products in you...
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Offering digital and print products on Woocommerce
Please note that if you’re selling both shippable and non-shippable products then ...
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How do I connect my WooCommerce store to Gelato?
Connect WooCommerce store to Gelato: Step 1 Connection Checklist Please make ...
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How much does it cost to use WooCommerce?
WooCommerce usually requires you to be running WordPress on a self-hosted site. For...
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Gelato Woocommerce app health status check and webhooks
If you experience technical issues with your Woocommerce integration and Gelato app...
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What is the corresponding order status in Gelato for each order status in WooCommerce?
If you are using our WooCommerce integration, every time your end-customers place a...
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How can I change the retail price of a WooCommerce products already connected to Gelato?
If you have already added new Gelato products to your Woocommerce store or if you c...
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Can I Change The Details Of A WooCommerce Product Connected To Gelato?
Yes, you can change the details of a WooCommerce product that has been already conn...
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How can I add mockups to my products in WooCommerce?
It is not currently possible to add new mockups from Gelato to WooCommerce for alre...
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Do you provide any automated shipping and tracking information to my end-customers via WooCommerce?
Gelato is a fully white-labeled solution. As such, we don't send any information di...
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How can I change the currency for Woocommerce products/variants shown in the Gelato?
If you would like to change the currency of your WooCommerce products' retail price...
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How do I control frame/apparel stock availability in my WooCommerce store?
Activating the feature "Update stock availability automatically", will allow you to...
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How do I disconnect my WooCommerce store from Gelato?
Delete your store in Gelato To disconnect your WooCommerce store from Gelato, go to...
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How do I change WooCommerce store domain if my store is already connected to Gelato?
You can now update your store domain for the connected WooCommerce store without br...
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Why can't my Woocommerce customer place orders to a specific country?
We deliver to more than 170 countries worldwide and have local production in 33 cou...
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My product fails to publish due to insufficient access rights to the store. What should I do?
When publishing a new product to your WooCommerce store you see an error message "p...
