Wix
Connect your Wix store with Gelato
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How can I import orders from Wix?
You can easily transition your future orders and products to Gelato by using the Im...
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What should I do when my Wix store gets stuck in "Fetching products" status ?
During the connection process between Wix and Gelato, your store might get stuck in...
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Are there any limitations to publishing products to Wix?
These are the current known limitations when publishing a product from Gelato to Wi...
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How do I connect my Wix store to Gelato?
Set up the Wix store. For more details, please check out this article. Sign up...
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How do I add Gelato products to my Wix store?
You can add Gelato products to your Wix store in minutes! Here are the steps to fol...
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Which subscription plan do I need to start selling on Wix?
To enable online payments in your Wix store and start selling, you need a premium s...
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How do I set up shipping in Wix?
For Wix integration, we do not support calculated shipping rates at checkout. You c...
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How can I order customized designs through Wix?
If you are selling products that require you to change the artwork before fulfillin...
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Can I add a new variation to an existing product in Wix?
Yes, you can add a new variation to an already published product on your Wix store....
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Can I change the details of a Wix product connected to Gelato?
Yes, you can change the details of a Wix product that has been already connected to...
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How can I add mockups to my products in Wix?
It is not currently possible to add new mockups from Gelato to Wix for already publ...
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What is the corresponding order status in Gelato for each order status in Wix?
If you are using our Wix integration, every time your end-customers place an order ...
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How can I change the currency for my Wix store?
You can easily change the store currency in Wix from your Wix dashboard by going to...
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How can I delete a product or variant from my Wix store?
Deleting from Gelato It is possible to remove unwanted products and variants from G...
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Do you provide any automated shipping and tracking information to my end-customers via Wix?
Gelato is a fully white-labeled solution. As such, we don't send any information d...
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How can I change my retail price in Wix?
If you would like to change your retail price, it can be set up on Wix. To increas...