BigCommerce
Connect your BigCommerce store with Gelato
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How can I import orders from BigCommerce?
You can easily transition your future orders and products to Gelato by using the Im...
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How do I connect my BigCommerce store to Gelato?
You can connect your BigCommerce store to Gelato within a few minutes! Follow the b...
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Which subscription plan do I need to start selling on BigCommerce?
You can choose any of the premium business plans to get started (e.g. Standard, Plu...
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How do I add Gelato products to my BigCommerce store?
You can add Gelato products to your BigCommerce store in minutes! Here are the step...
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Can I change the details of a BigCommerce product connected to Gelato?
Yes, you can change the details of a BigCommerce product that has been already conn...
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How can I add mockups to my products in BigCommerce?
It is not currently possible to add new mockups from Gelato to BigCommerce for alre...
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How do I set up BigCommerce shipping rates and match them with Gelato flat rates?
Our BigCommerce integration does not support calculated shipping rates at checkout....
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How can I order customized designs through BigCommerce?
If you are selling products that require you to change the artwork before fulfillin...
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How can I change the currency for my BigCommerce store?
You can easily change the store currency in BigCommerce from your BigCommerce store...
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How can I change the retail price of a BigCommerce products already connected to Gelato?
If you have already added new Gelato products to your BigCommerce store or if you c...
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Do you provide any automated shipping and tracking information to my end-customers via BigCommerce?
Gelato is a fully white-labeled solution. As such, we don't send any information di...
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How do I set up tax rates in BigCommerce?
To learn how to set up tax rates in BigCommerce, please refer to BigCommerce’s offi...